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A little care. Everywhere.

Costs and availability

The initial request is free. Confirm medical-service fees before proceeding.

Before any medical service

Your initial request is free. A doctor usually responds within 15 minutes during service hours. Consultation and other medical-service fees must be confirmed before you agree to proceed. A full fee schedule and service hours have not yet been published.

If a prescription cannot be issued

A medical review may result in no prescription or a recommendation to seek local care. Ask about applicable charges and cancellation terms before booking.

Frequently asked questions

Is a prescription guaranteed?

No. Further assessment, an in-person appointment or local care may be needed. Controlled and other restricted medicines may be unsuitable for this process.

What should I do in an emergency?

This service is not emergency care. Call 112 for urgent medical help in the EU.

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Related information

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